77glo Privacy Policy — How We Protect Your Data

1. Introduction

This Privacy Policy describes how 77glo collects, uses, stores, and protects the personal information of players who use our online gaming and betting platform. This policy applies to all players registered with 77glo and covers all platform interactions — including account registration, deposits and withdrawals, gameplay, and customer support.

By creating an account on 77glo, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here. If you do not agree with any part of this policy, please do not register an account.

2. Information We Collect

We collect personal information in several ways — directly from you when you register, through your use of the platform, and through standard technical mechanisms such as cookies and server logs.

Information you provide directly:

• Full legal name and date of birth
• Philippine residential address
• Mobile number and email address
• Government-issued identification documents (for KYC verification)
• Payment method details used for deposits and withdrawals

Information collected through platform use:

• Login activity, session timestamps, and IP address
• Device type, operating system, and browser information
• Betting history, game activity, and transaction records
• Support interactions and communications

3. How We Use Your Information

The personal data we collect is used for the following purposes:

Purpose	Details
Account Management	Creating and maintaining your player account, processing login authentication via OTP, and managing account preferences.
Identity Verification (KYC)	Confirming your identity, age, and Philippine residency as required for account activation and withdrawal processing.
Transaction Processing	Handling deposits and withdrawals in PHP through local payment channels including Philippine online banking and e-wallets.
Platform Security	Detecting and preventing fraudulent activity, unauthorised account access, and abuse of platform features or promotions.
Customer Support	Responding to your enquiries, resolving account issues, and maintaining a record of support interactions.
Regulatory Compliance	Meeting applicable record-keeping and reporting obligations under applicable law.
Responsible Gaming	Monitoring account activity to identify signs of problem gaming and applying self-exclusion or limit requests submitted by the player.

4. Legal Basis for Processing

77glo processes your personal data on the following grounds:

• Contractual necessity — processing required to fulfil our obligations to you as a registered player, including account management and transaction handling.
• Legal obligation — processing necessary to comply with applicable laws, including identity verification and transaction record-keeping.
• Legitimate interests — processing carried out to protect platform security, prevent fraud, and maintain the integrity of the gaming environment.
• Consent — where you have given explicit consent, such as opting in to receive platform updates or promotional communications.

5. Cookies and Tracking Technologies

77glo uses cookies and similar technologies to support platform functionality, improve user experience, and analyse platform performance. Cookies are small text files stored on your device when you visit the platform.

The types of cookies we use include:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in during your visit.
• Analytics cookies — used to understand how players use the platform, which pages are visited most, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies — used to remember your settings and preferences across sessions.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain platform features. Continued use of the 77glo platform after being informed of our cookie use constitutes consent to the placement of non-essential cookies.

6. Sharing Your Information

77glo does not sell or rent your personal information. We may share your data with trusted third parties only where necessary for the platform to function, and only under strict conditions.

Categories of third parties who may receive your data:

• Payment service providers — to process your deposits and withdrawals in PHP through Philippine banking and e-wallet channels.
• Identity verification providers — to validate government-issued IDs submitted during KYC.
• Platform infrastructure providers — hosting, security, and technical support services that operate the 77glo platform.
• Legal and regulatory bodies — where required by law or in response to a legitimate legal request.

7. Data Security

We implement a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption for all data in transit between your device and our servers
• OTP-based authentication for account logins and sensitive account actions
• Access controls that limit internal data access to authorised personnel only
• Regular security assessments and monitoring of platform systems
• Secure, encrypted storage for KYC documents and identity records

While we take these measures seriously, no system is completely immune to risk. Players should also take responsibility for keeping their login credentials private and reporting any suspected unauthorised access to support without delay.

8. Data Retention

Your personal data is retained for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. Transaction records, KYC documents, and account history may be retained for a defined period following account closure.

When data is no longer required for its original purpose and no legal obligation requires its retention, we will securely delete or anonymise it so that it can no longer be associated with you.

9. Your Rights

As a player on 77glo, you have rights over your personal data. You may exercise these rights by contacting our support team through the official platform channels.

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — you can request that inaccurate or incomplete information be corrected.
• Right to deletion — you can request deletion of your data where it is no longer needed, subject to any legal retention obligations.
• Right to object — you can object to certain types of processing, including direct marketing communications.
• Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

10. Children and Minors

The 77glo platform is strictly for adults aged 21 and above. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that a minor has created an account or provided personal data without parental consent, we will immediately close the account and delete the associated data.

If you believe a minor has accessed or registered on the 77glo platform, please contact our support team at once so we can take appropriate action.

11. Changes to This Policy

77glo may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When significant changes are made, we will notify registered players through the platform or by email to the address on file.

Your continued use of the 77glo platform after any update to this policy constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of how we manage your data.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out through the official support channels available on the platform. For platform-related questions, the FAQ page is also a useful starting point.

For account-specific matters, including KYC, withdrawals, and responsible gaming tools, you can also visit the Responsible Gaming page or review the Terms & Conditions alongside this policy.